Debt collection is an annoying business, especially since billing offices and factoring companies often do not purchase receivables, but only pursue them up to the point where legal advice becomes necessary. If the creditor then fails to make progress, he is left with the processing costs. For a small fee, we obtain information about the debtor’s place of residence, domicile and creditworthiness immediately after taking up the mandate. For debtors abroad, the procedures vary from country to country. In the special case of outstanding medical fees in relation to patients of Arab origin, the law firm, on the basis of its diplomatic contacts, requests a “small official channel”, which often leads to success. As far as we work for IT distributors, we can often enforce retention of title, retrieve goods, or in the event of insolvency, we can achieve a significantly better quota via supplier pools than by acting individually.